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<h1>Overview</h1>Lynxo is a last-mile delivery management system that helps businesses manage branches, riders, fleets, and real-time delivery operations.When connected with Tradly:<ul><li>Every order created in Tradly becomes a delivery job inside Lynxo</li><li>All rider updates from Lynxo automatically sync back into Tradly</li><li>Sellers and customers see real-time delivery status without manual work</li></ul>This guide explains how to activate Lynxo inside Tradly, connect your Lynxo account, and understand how the order flow works.<h1>1. What Lynxo Does</h1>Lynxo provides:<ul><li>Job Creation – Create delivery tasks for orders</li><li>Branch Management – Handle multiple locations or hubs</li><li>Rider App – Riders accept jobs, navigate, update progress</li><li>Fleet Management – Manage vehicles and capacity</li><li>Real-Time Tracking – Monitor jobs and rider locations</li><li>Webhook Events – Send live job updates back to Tradly</li></ul>Dashboard quick links:<table><tbody><tr><th colspan="1" rowspan="1">Feature</th><th colspan="1" rowspan="1">URL</th></tr><tr><td colspan="1" rowspan="1">Lynxo Dashboard</td><td colspan="1" rowspan="1"><a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/dashboard">https://dashboard.lynxo.ai/dashboard</a></td></tr><tr><td colspan="1" rowspan="1">Jobs</td><td colspan="1" rowspan="1"><a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/jobs">https://dashboard.lynxo.ai/jobs</a></td></tr><tr><td colspan="1" rowspan="1">Riders</td><td colspan="1" rowspan="1"><a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/riders">https://dashboard.lynxo.ai/riders</a></td></tr><tr><td colspan="1" rowspan="1">Developers (API + Webhooks)</td><td colspan="1" rowspan="1"><a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/developers">https://dashboard.lynxo.ai/developers</a></td></tr><tr><td colspan="1" rowspan="1">Settings / Profile</td><td colspan="1" rowspan="1"><a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/settings?tab=profile">https://dashboard.lynxo.ai/settings?tab=profile</a></td></tr><tr><td colspan="1" rowspan="1">Branches</td><td colspan="1" rowspan="1"><a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/branches">https://dashboard.lynxo.ai/branches</a></td></tr><tr><td colspan="1" rowspan="1">Fleets</td><td colspan="1" rowspan="1"><a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/fleet">https://dashboard.lynxo.ai/fleet</a></td></tr></tbody></table><h1>2. How the Tradly → Lynxo Integration Works</h1>Once connected:<ol><li>A customer places an order on your Tradly store.</li><li>Tradly automatically sends that order to Lynxo as a delivery job.</li><li>A Lynxo admin assigns the job to a rider (or Lynxo auto-assigns).</li><li>The rider uses the Lynxo Rider App to pick up and deliver the order.</li><li>Each delivery update (assigned, picked up, delivered, cancelled) is pushed from Lynxo to Tradly through webhooks.</li><li>The order status inside Tradly updates instantly.</li></ol>Result:No manual work. Full delivery automation.<h1>3. Requirements</h1>To use Lynxo Shipping inside Tradly, you need:<ul><li>A Lynxo business account</li><li>At least one branch and one rider set up in Lynxo</li><li>API credentials from Lynxo (Client ID &amp; Secret)</li><li>A Webhook endpoint configured in Lynxo</li><li>A Tradly project with Integration access</li></ul><h1>4. Step-by-Step Integration Setup</h1><h2>Step 1: Create or Log Into Your Lynxo Account</h2>Go to Lynxo Dashboard:👉 <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/dashboard">https://dashboard.lynxo.ai/dashboard</a>Set up:<ul><li>Branches: <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/branches">https://dashboard.lynxo.ai/branches</a></li><li>Riders: <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/riders">https://dashboard.lynxo.ai/riders</a></li><li>Fleets (optional): <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/fleet">https://dashboard.lynxo.ai/fleet</a></li></ul>These ensure orders from Tradly can be assigned properly.<h2>Step 2: Get Your Lynxo API Credentials</h2><ol><li>Go to Developers section:👉 <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/developers">https://dashboard.lynxo.ai/developers</a></li><li>Open API Key tab</li><li>Copy your:<ul><li>Client ID</li><li>Client Secret</li></ul></li></ol>You will paste these into Tradly above.<h2>Step 3: Configure Lynxo Webhooks (Important)</h2>Webhooks allow Lynxo to send delivery updates back to Tradly.<ol><li>Open Webhooks Page:👉 <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/developers?tab=webhooks">https://dashboard.lynxo.ai/developers?tab=webhooks</a></li><li>Click Add Endpoint</li><li>Paste your Tradly webhook URL:</li></ol><pre><code>https://lynxo-barrow-production.up.railway.app/lynxo/connection/order/webhook</code></pre><ol start="4"><li>Select these events:<ul><li>job.created</li><li>job.updated</li><li>job.deleted</li></ul></li><li>Set Status = Active</li><li>Save</li></ol>Tradly will now receive real-time updates from Lynxo.<h1>5. What Happens After Connecting Lynxo</h1><h3>When an Order Is Placed in Tradly</h3>Tradly automatically sends the order to Lynxo with:<ul><li>Customer name</li><li>Address</li><li>Phone</li><li>Order reference</li></ul><h3>Inside Lynxo Dashboard</h3>View jobs here:👉 <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/jobs">https://dashboard.lynxo.ai/jobs</a>You can:<ul><li>Assign a rider</li><li>Track progress live</li><li>Edit job details</li><li>Monitor pickup &amp; delivery flow</li></ul><h3>On the Rider App</h3>Rider sees:<ul><li>Job details</li><li>Navigation</li><li>Customer contact</li><li>Pickup &amp; drop-off actions</li></ul><h3>Status Sync Back to Tradly</h3><table><tbody><tr><th colspan="1" rowspan="1">Lynxo Status</th><th colspan="1" rowspan="1">Tradly Status</th></tr><tr><td colspan="1" rowspan="1">Unassigned</td><td colspan="1" rowspan="1">Shipment Pending</td></tr><tr><td colspan="1" rowspan="1">Assigned</td><td colspan="1" rowspan="1">Rider Assigned</td></tr><tr><td colspan="1" rowspan="1">In Progress</td><td colspan="1" rowspan="1">Out for Delivery</td></tr><tr><td colspan="1" rowspan="1">Picked Up</td><td colspan="1" rowspan="1">Picked Up</td></tr><tr><td colspan="1" rowspan="1">Delivered</td><td colspan="1" rowspan="1">Delivered / Completed</td></tr><tr><td colspan="1" rowspan="1">Cancelled</td><td colspan="1" rowspan="1">Delivery Cancelled</td></tr></tbody></table>Completely automated.<h1>6. Testing Your Integration</h1>To verify everything works:<ol><li>Place a test order in Tradly.</li><li>Check for new job in Lynxo:👉 <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/jobs">https://dashboard.lynxo.ai/jobs</a></li><li>Assign it to a rider.</li><li>Update steps from rider app.</li><li>Watch Tradly order update at every stage.</li></ol>If all updates reflect correctly — integration is successful.<h1>7. Troubleshooting</h1><h3>1. Job not appearing in Lynxo</h3><ul><li>Recheck Client ID &amp; Secret in Tradly</li><li>Confirm branch exists</li><li>Confirm shipping address is valid</li></ul><h3>2. Tradly not receiving updates</h3><ul><li>Check Webhooks page:👉 <a target="_blank" rel="noopener noreferrer nofollow" href="https://dashboard.lynxo.ai/developers?tab=webhooks">https://dashboard.lynxo.ai/developers?tab=webhooks</a></li><li>Ensure webhook is Active</li><li>Ensure job.updated is selected</li><li>Check webhook delivery logs on Lynxo</li></ul><h3>3. Rider not receiving jobs</h3><ul><li>Rider must be active</li><li>Rider must belong to correct branch</li><li>Ensure rider has the mobile app installed</li></ul><h1>8. Summary</h1>The Lynxo integration gives your Tradly marketplace:<ul><li>Automated job creation</li><li>Real-time rider tracking</li><li>Instant status syncing</li><li>Zero manual delivery handling</li><li>Seamless experience for sellers and customers</li></ul>Once enabled, your entire delivery flow becomes fully automated and reliable.

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